Have A Question?
I'd like to book you for a live event in my city, make a bulk purchase or partner with your company, how can I contact you?
Please Send an email to info@urbantriviagame.com and our team will respond within 48hrs.
I have a video of us playing the game, how can I submit it?
Please Please PLEASE send them to us via DM or tag us on Instagram @theurbantriviagame
Do you have an app?
Not yet! It's loading though!
Is this company Black-owned?
Yes! 100% no artificial additives or preservatives!
We are in Dallas, Texas!
Where are you located?
General
What’s your return policy?
If you have an unopened game that you purchased from us within the last 45 days that you wish to return please send us an email at info@urbantriviagame.com. Please include your order number. We just ask that you cover return shipping and if unopened we will issue a refund. We do not issue refunds for opened returns.
When will my order ship?
Orders ship via priority mail within 1-2 business days.
Shipping AND Delivery
My box was damaged.
If your box arrives damaged, please email us at info@urbantriviagame.com with photos for an exchange.
What’s your return policy?
If you have an unopened game that you purchased from us within the last 45 days that you wish to return please send us an email at info@urbantriviagame.com. Please include your order number. We just ask that you cover return shipping and if unopened we will issue a refund. We do not issue refunds for opened returns.
When will my order ship?
Orders ship via priority mail within 1-2 business days.
